Last Updated: January 2023
Welcome to MelpApp!
MelpApp is owned and operated by MelpApp Inc.
- General information
- Types of information gathered
- How long we keep your data
- How we use your information
- How do you get my consent?
- How we share information
- Protecting your information
- Childrens's online privacy protection
- Third parties
If you have a privacy concern, complaint, or question for the MelpApp, please contact us by using our contact form.
Users' personal data collected through:
MelpApp (Available on Google Play and App Store).https://www.melp.us
Will be under responsibility and in charge of:
400 Alexander Park, Suite 103
Princeton, NJ 08540
Types of information gathered
The information we collect from our users helps us provide our platform and to personalize and continually improve the user experience on the platform. These are the type of information we collect:
Information You Give Us. You provide information when you download and install the application, register as a user, purchase a subscription, use the features available in the subscription and/or communicate with us through our contact information or contact forms. As a result of those actions, you might supply us with the following information:
- Full name
- Email address
- Phone number
- User content
- Google and Microsoft account information.
- Any additional information relating to you that you provide to us directly or indirectly through our platform or online presence such as ‘cookies’.
MelpApp will not collect any personally identifiable information about you, unless you provide it.
Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:
- Mobile device ID
- Model and manufacturer
- Operating system
- Version information
- IP address
Social networks: On our platform you will find links and functions linked to different social networks or services, where you can share your information. It is advisable to consult the privacy and data protection policy of each social network used on our platform.
How long we keep your data
Personal data provided by users through the platform will be retained for the time necessary to provide the platform and the functionalities available on the platform such as creating groups or facilitating communication between users or until the user decides to close the user account on the platform or until MelpApp closes and deletes the user account. MelpApp may retain personal data for a longer period where the user has given consent to such processing, provided that such consent is not withdrawn. In addition, MelpApp may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.
How we use your information
In general, we use the information we collect primarily to provide, maintain, protect and improve our platform. We use personal information collected through our platform as described below:
- Provide the platform (Available on Google Play and App Store).
- User registration.
- Provide free trial of the platform.
- Provide subscriptions.
- Process payments.
- Publish user content.
- Facilitate the creation of groups on the platform.
- Facilitate calls through the platform.
- Facilitate communication between users.
- Provide the functionalities available on the platform.
- Understand and enhance your experience using our platform.
- Respond to your comments or questions through our contact information.
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events, offers and news about MelpApp.
- Marketing purposes of MelpApp.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
How do you get my consent?
How we share information
The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below
Third-Party Service Providers. We use third-party services to perform certain functions through our platform. Examples include processing payments (Stripe), sending emails, analyzing data (Google Analytics), providing marketing assistance and delivering search results.
Protection Of MelpApp And Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of MelpApp, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. MelpApp uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Protecting your information
We restrict authorized access to your personal information to those persons who have a legitimate need to know such information to provide certain functions and to those persons you have authorized to have access to such information. MelpApp follows generally accepted industry standards for data security to protect the personal information you provide and share through the platform, both during transmission and once MelpApp receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while MelpApp strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:
Access And Portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
Right To Be Informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
Revoke Consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
Rights Related To Automated Decision-making, Including Profiling: Platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or owners of the personal information they provide through the platform may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.
Childrens's online privacy protection
We comply with the requirements of the California Consumer Privacy Act (CCPA) and the GDPR (General Data Protection Regulation - European regulations), regarding the protection of personal data of minors. Although the platform and content are available to all ages, we do not collect any information from children under the age of 13 without the respective permission of their parents or legal guardians. If you are aware that a child under the age of 13 has provided us with personal information without the permission of his or her parent or legal guardian, please contact us. If we become aware that a minor has provided us with personal information without the permission of a parent or legal guardian, we will take steps to delete that information, terminate that person's account, and restrict access to that person's account.
400 Alexander Park, Suite 103
Princeton, NJ 08540